Terms and Conditions

Last Updated: December 23, 2025

Welcome to IZZ Shoes. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or making a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing and using the IZZ Shoes website, you accept and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of the website.

2. Use of Website

You agree to use our website for lawful purposes only. You must not use our website:

In any way that violates any applicable local, national, or international law or regulation
To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material
To impersonate or attempt to impersonate IZZ Shoes, our employees, another user, or any other person or entity
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, pricing, or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by IZZ Shoes is not as described, your sole remedy is to return it in unused condition.

4. Pricing and Availability

All prices are listed in Azerbaijani Manat (AZN) and are subject to change without notice. We reserve the right to modify prices at any time. Product availability is not guaranteed and is subject to change. We will notify you if a product you ordered becomes unavailable.

5. Payment Terms

We accept various payment methods including credit cards, debit cards, and cash on delivery. Payment must be made at the time of order placement for online orders. All transactions are secure and encrypted. By providing payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery

We offer delivery services within Baku and surrounding areas. Shipping costs and estimated delivery times will be provided during checkout. We are not responsible for delays caused by courier services or circumstances beyond our control. Risk of loss and title for products purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

We accept returns within 14 days of purchase for unused products in their original packaging. Custom or personalized items may not be eligible for return. Refunds will be processed within 7-10 business days after we receive the returned item. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

8. Intellectual Property Rights

All content on the IZZ Shoes website, including text, graphics, logos, images, and software, is the property of IZZ Shoes or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without express written permission.

9. User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

10. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable data protection laws. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, IZZ Shoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected] or visit our store at Abbas Mirzə Şərifzadə Küçəsi, 356a, Bakı, Azerbaijan. We are available to assist you during our business hours.

Questions About Our Terms?

If you have any questions or concerns about these Terms and Conditions, please don't hesitate to contact us. We're here to help ensure you have a great experience shopping with IZZ Shoes.